Welcome to Labour Life. These Terms and Conditions (“Terms”) govern your use of our website (the “Site”), our online learning management system (“LMS”), and the services (“Services”) we provide.
By accessing our Site, using our Services, or enrolling in any course on our LMS, you agree to be bound by these Terms. Please read them carefully.
1. General Service Agreements
This document, including these Terms and Conditions, governs the relationship between Labour Life (“the Company,” “we,” “us”) and you (“the Customer,” “the User,” “you”). Any form of acceptance of a quote, proposal, or Service Agreement, including written confirmation or commencement of services, makes these terms legally binding, unless otherwise explicitly agreed in writing.
2.1. User Accounts To access the LMS, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2.2. Certificate Issuance and ID Verification For the issuance of an official and verifiable certificate upon course completion, you are required to submit a clear, legible copy of your valid South African identity document (ID) or a valid passport to Labour Life.
This is a mandatory step to validate your identity and ensure the authenticity and compliance of your qualification.
Your name and ID number will be securely printed on the certificate as required for official records.
We handle this personal data in strict accordance with the Protection of Personal Information (POPI) Act. Your ID is used solely for verification purposes, is stored securely, and will not be shared with third parties except as required by law.
Failure to provide a valid ID will result in the non-issuance of a certificate.
2.3. Course Content and Intellectual Property All content provided on the LMS, including course materials, videos, text, and assessments, is the exclusive intellectual property of Labour Life. You are granted a limited, non-exclusive, non-transferable license to access and use the course materials for your personal, non-commercial use only. You may not reproduce, redistribute, sell, or modify any course content without our express written consent.
2.4. User Conduct You agree to use the LMS for lawful purposes only and not to engage in any conduct that could damage, disable, or impair the platform or interfere with any other user’s enjoyment of the LMS.
3.1. Description of Services During the term of each Service Agreement, the Company shall provide the Customer with the Services agreed upon. Except as otherwise provided, the Customer is responsible for providing the necessary information and access for the Company to render the Services. The Customer is responsible for the application, operation, and maintenance of its own systems, hardware, and software.
3.2. Limitation of Liability for Services Labour Life acts in an advisory and assistance capacity. The onus to ensure that any application, document, or process managed by Labour Life is done correctly ultimately remains the responsibility of the Customer. The Company cannot be held liable for any legal or financial actions, losses, or damages to the Customer resulting from our Services.
3.3. Compensation and Payment Customer shall compensate the Company in accordance with the terms and payment schedule set forth in each Service Agreement. The Company will provide accurate invoices for Services rendered. The Customer is responsible for paying any applicable sales, use, value-added, or other taxes. Late payments shall accrue interest at the rate of 5 percent (5%) per month, or the maximum rate allowed by applicable law, whichever is higher.
3.4. Term and Termination The term of a Service Agreement begins on the Effective Date.
Early Cancellation: Should a subscription-based agreement be cancelled by the Customer within the first year, the Customer shall be liable for an early cancellation fee equal to 75% of an average of the past 3 months’ invoices, multiplied by the number of months remaining in the initial twelve-month term.
Standard Termination: After the initial one-year contract, the Service Agreement will automatically extend on a month-to-month basis. It may be terminated by either party with at least ninety (90) days’ written notice. If the next billing date falls before the 90-day notice period is complete, the term will extend to the following month to ensure the full notice period is served, and the Customer will be liable for the additional month’s fee.
Termination for Cause: Either party may terminate a Service Agreement upon thirty (30) days’ written notice if the other party materially breaches these Terms. The Company may terminate an agreement if the Customer fails to make payments when due. The Company reserves the right to terminate any agreement, with or without cause, upon thirty (30) days’ written notice.
3.5. Installation Where products or materials are to be installed by the Company, we shall do so as specified in the Service Agreement. Installation dates are estimates only. The Customer is responsible for site preparation, including providing necessary electrical power and communication lines.
3.6. Warranties and Disclaimers The Company makes no warranties of any kind, express or implied, regarding the functionality of hardware or software, and relies on the warranties provided by the original manufacturer. EXCEPT AS EXPRESSLY STATED HEREIN, THE COMPANY DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Company warrants that its services will be performed in a workmanlike manner consistent with prevailing industry standards.
3.7. General Limitation of Liability IN NO EVENT SHALL THE COMPANY BE LIABLE TO THE CUSTOMER, ANY EMPLOYEE OR AGENT OF THE CUSTOMER, OR ANY THIRD PARTY, FOR ANY LOSS OF PROFITS, LEGAL ACTION, LOSS OF BUSINESS, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO ANY SERVICE AGREEMENT OR THESE TERMS.
3.8. Notices All notices, demands, and communications must be in writing and shall be deemed effectively given upon personal delivery, fax, e-mail, or if mailed by registered or certified mail, or by overnight courier to the address specified in the Service Agreement.
3.9. Relationship of the Parties These Terms shall not create a partnership, joint venture, employer-employee, or principal-agent relationship between the parties.
3.10. Force Majeure Neither party shall be deemed in default if performance of its obligations (other than payment) is delayed or prevented by reason of any fire, natural disaster, accident, act of government, strike, or any other cause beyond the reasonable control of such party (a “Force Majeure Event”).
3.11. Modification or Waiver Any amendment to these Terms or waiver of any right must be in writing and mutually agreed upon by both parties.
3.12. Governing Law and Jurisdiction These Terms and any Service Agreement shall be governed by and construed in accordance with the laws of South Africa. The parties consent to the jurisdiction of the Courts of South Africa for any actions or proceedings arising from this agreement.
3.13. Entire Agreement These Terms and Conditions, along with each Service Agreement and its attachments, constitute the entire agreement between the parties and supersede all prior agreements, understandings, and negotiations.
Contact Us If you have any questions about these Terms, please contact us at jose@labourlife.co.za
