Welcome to Labour Life. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA).
In simple terms:
We collect the personal data necessary to provide and improve our Services, including our website and online courses.
For our online training, we require a copy of your ID to issue official, verifiable certificates. We handle this sensitive information with the highest level of security.
We use your data to manage your account, provide services, and communicate with you.
We do not sell your personal data to third parties.
We take all reasonable steps to secure your data from unauthorized access.
You have rights over your personal data, including the right to access it and request its correction or deletion.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Interpretation and Definitions
Company (referred to as “the Company”, “We”, “Us” or “Our”): Labour Life.
You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Account: A unique account created for You to access our Service or parts of our Service.
Website: The Labour Life website, accessible from https://www.labourlife.co.za/
Service: The Website, including the Online Learning Management System (LMS) and all other services provided by the Company.
Personal Data: Any information that relates to an identified or identifiable individual, as defined by POPIA.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Service Provider: Any natural or legal person who processes data on behalf of the Company.
POPIA: The Protection of Personal Information Act 4 of 2013 of South Africa.
Identity Document: A valid South African identity document (book or card) or a valid passport.
2. Collecting and Using Your Personal Data
Types of Data Collected:
While using Our Service, we may ask You to provide Us with certain personally identifiable information. This may include, but is not limited to:
Personal and Contact Information: First name, last name, email address, phone number, physical address.
Identity Document: For users of our LMS, we require a copy of your valid Identity Document to issue an official, verifiable certificate. This is collected to comply with our verification standards and is processed with the highest level of security in accordance with POPIA.
Usage Data: This is collected automatically when using the Service. It may include your Device’s IP address, browser type, pages visited, time and date of visit, and other diagnostic data.
Information from Third-Party Social Media Services: If you register using a social media account (e.g., Google, Facebook), we may collect Personal Data already associated with that account, such as your name and email address.
3. Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service: Including monitoring the usage of our Service.
To manage Your Account: To manage your registration and access to the LMS and other functionalities.
For the performance of a contract: To fulfill our obligations related to services or products you have purchased, such as enrolling you in a course.
To contact You: By email, telephone, SMS, or other electronic means regarding updates, informative communications, or security notices related to our Services.
To provide you with marketing communications: To send you news and general information about other goods and services, only where you have opted in to receive such information.
To manage Your requests: To attend to and manage your support requests and inquiries.
For business transfers: In the event of a merger, sale, or transfer of our assets, your Personal Data may be among the assets transferred.
4. Sharing and Disclosure of Your Personal Data
We may share Your personal information in the following situations:
With Service Providers: To monitor and analyze the use of our Service or to contact you.
For business transfers: In connection with any merger, sale of Company assets, or acquisition.
With Affiliates: We may share information with our affiliates, who will be required to honour this Privacy Policy.
For Legal Compliance and Protection: We may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court). We may also disclose data to protect and defend the rights or property of the Company, prevent wrongdoing, or protect the personal safety of our Users.
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
5. Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations under applicable South African law. Usage Data is generally retained for a shorter period, except when it is used to strengthen security or improve functionality.
6. Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices. While we primarily store data within South Africa, your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. Your consent to this Privacy Policy represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely and that adequate controls are in place for any such transfer.
7. Security of Your Personal Data
The security of Your Personal Data is important to us. We implement reasonable technical and organisational measures as required by POPIA to protect your Personal Data against unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Your Rights Under POPIA
As a data subject in South Africa, you have the following rights:
The right to be notified that your personal information is being collected.
The right to access the Personal Data we hold about you.
The right to request correction of any inaccurate or incomplete Personal Data.
The right to request destruction or deletion of your Personal Data where we are no longer authorised to retain it.
The right to object to the processing of your Personal Data on reasonable grounds.
The right to lodge a complaint with the Information Regulator of South Africa if you believe we are unlawfully processing your data.
To exercise any of these rights, please contact us using the details below.
9. Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If You are a parent or guardian and are aware that your child has provided us with Personal Data, please contact Us.
10. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
11. Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us by email: jose@labourlife.co.za
